Business Systems Audit · with Clare McRae
Limited spots this week
For $297 you get a personalised report: your biggest leaks, what each one is costing you per month, and step-by-step instructions to fix every one of them yourself.
Business Systems Audit: $297 →No sleazy sales calls. No homework marathon. You just complete the audit brief in your own time, then I get to work. .
Not sure if the Business Systems Audit is right for your business?
Send me the things that are driving you nuts and I'll tell you straight whether this is the right starting point. No sales call required.
Ask Clare firstReply by email within 1 business day.
Tax invoice
YOUR WEEK, ITEMISED
| Quoting and invoicing at 9pm because the day got eaten | 4 hrs |
| The lead that went with whoever replied first | 2 sales |
| Quotes that quietly died because nobody followed up | 2 jobs |
| Chasing overdue invoices, awkwardly and late | $3k owed |
| The roster, rebuilt twice after swaps and a sickie | 2.5 hrs |
| Supplier orders from memory. Over-ordered. Again. | $400 |
| No-shows nobody reminded, gaps nobody backfilled | $350 |
| Past customers you've never once contacted again | $$$ |
| Being the only person who knows how it all works | no days off |
| Working out where the profit's actually going | ??? |
| Cost in your time and missed sales, monthly | $4,800+ |
Not your numbers? That's literally what the $297 report works out, with the maths shown.
The problem isn't that you're bad at tech. The problem is you're the CEO, the sales team, the rostering department, the purchasing officer and the IT desk, and something has to give. It's always the IT desk.
Different businesses, same seven messes. I've seen them in trades, salons, clinics, cafés, real estate agencies and wholesalers. The label changes, the leak doesn't.
The Groundhog Day task. Copying orders into a spreadsheet. Sending the same "here's what happens next" email by hand. Invoicing things that happen every single week, manually. You've done it so long it feels normal. It isn't, and it's usually the first fix I build. The quote calculator on claremcrae.com.au started life as exactly this kind of task.
Leads dying in the dark. Enquiries land in Instagram, Facebook, email and your website form, and the ones that arrive while you're actually working (so, all of them) go cold. Speed wins the sale, and you're too busy doing the work to win the next one.
The Sunday-night roster. Every week, the same puzzle: who's available, who swapped, who texted at 9pm. An hour of your weekend gone, on a job a system should do in minutes.
Ordering on autopilot, badly. Supplier orders built from memory and a storeroom walk. Over-order and the money sits on a shelf. Under-order and Saturday falls apart. Your sales data already knows what you need. Nobody's asked it.
Flying blind on the numbers. Revenue's coming in and you still couldn't say which product, service or customer actually makes you money. The answers are sitting in your systems right now. They're just not talking to you. I built a full pricing desk for an owner who was quoting jobs below cost and had no idea until we ran the numbers.
Apps that won't talk. Bookings in one place, payments in another, customer details in a third. So you're the human bridge, retyping and reconciling at 10pm.
The someday system. You KNOW a booking system, a quote form, a follow-up sequence would fix this. It's been on the list a year. It'll be there next year too, because you don't have a spare weekend. You shouldn't need one. "Someday" systems are what I build in days; there's a complete custom app on my website that started as one sentence of a brief.
These aren't hypotheticals. The calculators, the pricing desk and the custom app I've built are on show at claremcrae.com.au, brain dump to finished thing.
You might know me as the cake lady. I spent seventeen years building a cake business from my kitchen bench into a 500sqm commercial operation with a team, a drive‑through and a wholesale arm. I lived the 60-hour weeks, did the Sunday-night rosters and the supplier maths. Then I sold it, moved to Vanuatu, and went full tech nerd. Now I find where businesses leak time and money, put a dollar figure on every leak, and show owners exactly how to plug each one. And if you'd rather not touch any of it yourself, I build it for you.
Clare McRae
Grab your spot, then answer my Systems‑Audit Brief. Phone friendly, and there's no timer on it: make a cuppa, vent properly, and don't be polite about it. The more you unload, the more I find. Want even better bang for your buck? There's an optional spot to add a 2‑minute screen recording of your most frustrating task so I can see first hand what is happening.
No homework. No hour‑long discovery calls. You run your business while I find your leaks, cost each one per month (maths shown, no made-up scary numbers), and write out your plan on how to fix it.
Every systems leak I find is costed, with step-by-step fixes. Plus one quick win already fixed for you. Want to talk it through? There's a free 15‑minute clarity call you can book. Or don't. The report stands on its own.
Your biggest systems leaks, biggest first. What's happening, what it's costing you per month, and step-by-step DIY instructions for each one. Written for your business, your tools, your situation. Not a template.
The total your leaks cost you per month, in black and white. Most people have never seen this number for their own business. It changes how you spend your week.
Your report arrives with one quick win already built and working, handed over in a short video showing it running. Proof the rest of the report works too, not just promises on paper.
Optional. If anything needs unpacking, grab a slot. No slideshow, no pitch, just answers.
💜 Everything in the report is yours to keep and use, forever, whether you ever spend another cent with me or not. The DIY steps genuinely work.
Your total involvement is one brief. Rushing, you'd do it in ten minutes; venting properly, take as long as you like, and the venting is the useful bit. No calls unless you want one, no homework. Less time than your annoying task will eat this week.
Because free discovery calls are how you end up doing three unpaid Zooms and getting a quote. The $297 IS the discovery, and instead of a quote at the end you get the full diagnosis: every systems leak I find, costed out, with the how to fix it steps included.
Of course. You can also watch a YouTube video and rewire your own house. ChatGPT can give you an answer. It cannot tell whether that answer is right for your business, spot what you have missed, access your systems, build the solution, test it properly or fix the fallout when it breaks. And that is where the "free" option gets expensive.
No. The questions do the heavy lifting on their own. There's an optional spot to add a 2 minute screen recording, and if you do, I'll catch things you didn't think to mention. A bonus, not a requirement.
Within 2 business days of your brief landing. Never same-day, because good diagnosis takes time. If the week's spots are full, you'll know upfront and go first the following week.
Then I'll tell you straight and refund you fast. I'd rather give one clean refund than deliver one mediocre report. But after 17 years running a business, your mess is almost certainly one I've seen a hundred times.
The report is the product, and it's complete: every leak I find, costed, with fix instructions you can genuinely follow yourself. If you read it and decide you'd rather I built the fixes for you, the last page tells you exactly what that would look like and what it costs. No pushy sales tactics from me!
Because every report is personally created, costed and written by me, and there's one of me. When the week's full, you go on next week's list. No fake countdown timers here. I find them gross.